Corporate Quality Management

Quality is more than just a characteristic. Above all, it is an uncompromising stance.
This stance is something we apply in all aspects of our quality understanding, from reliability to future-proofing.

Qualität ist immer allumfassend

Your main concerns as our customers are benefits and utility value, value for money and on-time delivery. Consequently, at HARTING we see quality as an integrated concept that applies to all our company’s internal and external activities. At the same time we believe in flexibility, tailoring all our processes to actual market requirements. We believe that this is the only way to create solutions that will convince and impress you with their efficiency and innovation.

Quality management equals competitiveness

Qualitätsmanagement heißt Wettbewerbsfähigkeit

The HARTING Group has always worked and documented its operations according to the most stringent quality standards, and since 1991, in accordance with ISO 9001 guidelines, tested by the DQS. Additionally, the company has been process-oriented now for several years. Our goal is maximum customer orientation, efficiency and zero faults.
All our regional companies worldwide work consistently according to the same system. As a result, the HARTING Group’s management helps enhance your competitive strength.

HARTING quality is often at work behind the scenes

HARTING products are important components of modern rail technology and automation systems. HARTING quality products are also often found in telecommunications base stations, where they are not always readily visible. Many robots, for example, would grind to a halt without the support of HARTING products, and many wind power systems would fail to operate.

It is well to consider that sheer size and volume are not always the decisive and crucial factors. In many instances, the essential value, the pivotal functions, the genuine treasures so to speak, are to be found in the small and hidden details. As in nature, this also applies to the world of technology. A rough diamond that was hidden in the ground only reveals its quality after the final cutting and polishing has transformed it into a brilliant, and its beauty and splendor become visible.

Our comprehensive, integrated management system guarantees that all our products and services are of exemplary quality.

The HARTING process model therefore applies to all the company divisions in a targeted manner:

  • Control and support management functions form the basis for the directive and service functions
  • Customer-initiated company processes determine the core processes

At every single work stage, this combination ensures that you can always rely on the outstanding quality of our products and services.

Managment elements / Customer Driven Processes

Quality starts right at the top

The management and support units provide the crucial impetus for directing and steering the company. With their help we make sure that it stays on course, making adjustments as necessary. Company management at HARTING draws on forward looking, trendsetting instruments such as the EFQM Model, a Balanced Scorecard and MBO Target Agreements, and their consistent application represents a key factor in the company’s success.

Quality is an important component of our success. This applies not only to the perfection of the products we sell, but also to the flawless functioning of all company processes.

Our committed and qualified employees

To ensure these aims and objectives, our dedicated and highly qualified staff play an essential role. Indeed, our employees represent our company’s most valuable resource. Systematic induction, training courses and regular employee meetings and surveys improve personal commitment. The modern communication and information systems in place at our company ensure ongoing feedback and the continuous transfer of know-how. The new HARTING computing center, harnessing reliable, proven technologies at distributed locations, provides the necessary failure safety along with data protection and backup. Last but not least, finance management is the cornerstone of the HARTING Group’s long-term planning security and stability, efficiency and innovation capability.

For any questions please contact us!